• What products do you not handle?

  We are open to "almost" ALL types of brands and products. If it is something extremely unique please let us know and more then likely we will be able to work out a solution. Here is a list of items we absolutely do not handle: PROHIBITED PRODUCTS Dangerous substances (matches, chemicals, explosives) Firearms, weaponry, and their parts: any type of military, police, and tactical gear, including firearms, firearm replicas, firearm accessories, firearm components (magazines, clips, and rFew readers

• I don't live in the United States but would like to use PrepFort as my warehouse. Is that okay?

  We will absolutely accept your merchandise! We work with tons of brands overseas here in the US and have helped them grow their presence in the US. We also offer international shipping so you can still keep shipping and establish a worldwide presence. A few things to note: But we are unable to serve as the Importer of Record if you are shipping from outside the US. Customs and tariffs can be handled for you if your product is being transported through a carrier like DHL or UPS. You will requireFew readers

• What are your charges?

  Our costs are broken down super simply as: Fulfillment Fee (Involves Pick-and-Pack, Receiving, Inventory Managements, Software, Accounts, etc.) Shipping Fee Storage Fee Supply Cost We have no extra hidden fees or additional unless you request a special service. Otherwise you will only see these 4 charges onFew readers

• How quickly are orders shipped out?

  All orders are fulfilled same day as long as they are in our system before 12 PM! That being said if you are expecting an influx of sales or are increasing marketing efforts, we would appreciate a heads up. We are your partners in fulfillment and want to make sure you succeed getting those orders out without delay!Few readers

• Account, Sign-Up, Technology Fees?

  There are 0 sign-up, technology, or account costs with us. We believe that these services are part of the services we offer in general and it should not be a cost forwarded on to you! But in order to open an account with us, a minimum monthly order volume is necessary. This is intended to assist in offsetting the fees associated with opening your account with us and we try to keep it as low as possible to 200 orders per month OR $150 per month.Few readers

• What are your minimums?

  We have a very low minimum and love working with start-up brands. That said we do still have a minimum to ensure we can cover cost in regards to maintaining your account. Minimum monthly order volume of 200 orders or $150 if you do not meet the 200 order minimum.Few readers

• Can I keep track of my inventory?

  Yes, our platform offers real-time data on the whole inventory life cycle as well as reporting. You will get instant access to information about the status of your orders and inventory from the moment your product enters our facility until it departs!Few readers

• Do you offer any discounts on order fulfillment?

  Absolutely! Let us know what you are thinking and we would be happy to negotiate on a case-by-case basis. It never hurts to ask ;)Few readers

• How are shipping costs calculated and are they discounted?

  PrepFort uses ShipRelay software for fulfillment, so we are able to offer extremely discounted USPS, UPS, FedEx and International rates directly to you! Each order will be charged to the payment method you have on file. ShipRelay also allows for multi-channel integration so all your orders from platforms such as eBay, Shopify, Facebook, Woocommerce, etc. all show up in one place and are billed in the same place. For context these shipping rates are normally much cheaper then you would find in sFew readers

• How can I be certain that you won't imitate my brand or product?

  We take the security and confidentiality of your sources and goods extremely seriously, and if requested, we'll sign a non-disclosure agreement (NDA) to guarantee complete anonymity. In addition to signing NDAs, none of our staff are permitted to operate businesses competing with our clients.Few readers

• How does billing work? Where are my invoices?

  We integrate directly with Stripe so you can reload you account with funds through the portal. This way when you have an order we pull the fees (Pick-and-Pack, Shipping, etc.) directly during time of fulfillment and you get a line-by-line breakdown in real time compared to a messy excel sheet at the end of the month.Few readers